Responsibilities

·       Responsible for supporting implementation and operation of LG CNS Healthcare Solutions such as LGCNS EHR, Point of Care solution, and Interactive Virtual Care to the customers.

·       Responsible for help desk operation: Respond to customer inquires according to LG CNS Service Level Agreement

·       Support implementation and post implementation (go live support) on site or off site

·       Understand and know how to use LG CNS Healthcare Solutions

·       Coordinate with LGCNS EHR R&D team to escalate inquires and to solve/complete inquires
Urgent inquires must be escalated to R&D team in a prompt manner

·       Notification such as upcoming updates to post it on LGCNS EHR system or/and by emails to customers

Requirements

·       Bachelors Degree required

·       Must have valid status legally working in the U.S.

·       Bilingual in English and Korean

·       General Computer skills such as MS office and able to use smart phone

·       Ability to work both independently and/or as a team to set goals and to meet deadlines

·       Exceptional attention to detail and solid problem solving abilities

·       Strong researching and analytical skills

·       Exceptional communication skills and professionalism

·       Less than 5 years of experience

·       Accounting background preferred

Apply

Please send the Cover Letter and Resume via email to : jaehee.park@lgcns.com

Or Fax to : (512) 868-8818

Or mail to: LG CNS America, Inc.

                  501 S. Austin Ave. Suite 1260

                  Georgetown, TX 78626